Terms and Conditions

Welcome to Printingworx®. We appreciate your interest in our company. These terms and conditions cover the use of the Printingworx® website ("our site"), and may have changed recently. By accessing any page of our site, you understand and agree to be bound by these terms and conditions. Services in connection with this site are provided to you under the following terms of use, and we reserve the right to modify, change, amend, and update these terms at any time without notice to you. If these terms are, or become unacceptable to you, you should discontinue use of this site immediately. Use of this site constitutes your agreement to these terms and conditions. Future use of this site indicates your continued willingness to be bound by the terms in place at the time of use.

“Content” refers to, and includes, information, material, data, graphics files, or other items that are supplied by you or any other party. The term may be used interchangeably with the above words. “Site” refers to "Printingworx.com”. By submitting your order online, you authorize Printingworx® to charge your credit card in-full for payment, including; shipping, handling fees and applicable sales tax.

Copyright Policy

We respect the intellectual property of others, and we ask that our customers do the same. Unless where specifically stated otherwise by Printingworx®, nothing available to users via the website may imply any ownership or licensing rights. Content gathered, saved or reproduced from our site, including technology, media, in all forms currently existing of future content, is subject to the U.S. Copyright Act of 1976, Title 17 of the United States Code. All rights not given to you in our Terms and Conditions are expressly reserved by Printingworx.

By using our site, you are representing that you have full rights to use the copy, design, and images in your piece without infringing the intellectual property rights of third parties. You also recognize that subject matter does not have to bear a copyright notice in order to be protected by copyright law, so absence of such notice does not necessarily assure you a right to reproduce it. You further warrant that no copyright notice has been removed from any material used in preparing your Content for reproduction.

You agree to indemnify and hold Printingworx® and our parent, subsidiaries, affiliates, officers, agents, business partners or employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of Content you submit, or transmit through our site. Printingworx® reserves the right to assume the defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with Printingworx®’s defense of such claim. In all cases, you remain responsible for any content.

100% Satisfaction Guarantee Terms and Conditions

If for any reason you aren't fully satisfied with your printed piece, we will either reprint it or provide a refund, with the following terms and conditions:

*Full refund guarantee does not apply to shipping claims, however we will reprint orders damaged or lost by UPS or FedEx.

*We reserve the right to have you return the original order, at our cost, before reprinting or refunding your order.

*Maximum refund per order or customer is $2,500. The only remedy for problems with orders over $2,500 is reprinting of the order to correct product defects.

*This guarantee is limited to reprint of the original order quantity or refund of the purchase price of the order. We are not responsible for any incidental, indirect, or consequential damages or claims incurred by you or your business caused by receiving printed materials which are defective, incomplete, or late.

*This guarantee does not cover fees for mailing service, postage, or associated incidental or consequential damages or claims. Printingworx® is not liable for U.S. Postal Service errors, including loss or delay.

Cancellation and Correction Fee Policies

You may cancel your order at any time prior to receiving your proof without incurring any charges. If you find problems with your proof, you can either send us a corrected file or submit up to two rounds of minor corrections for us to make at no charge. Extensive corrections and/or design work may be subject to additional fees. Of course, there is never a charge for any corrections needed as a result of any errors we caused in preparing your proof.

Submitted Content

You agree to not use our site to send, upload, post or otherwise transmit any Content that violates any applicable federal or state laws. We do not attempt to control the Content posted by Customers and we do not guarantee the accuracy, integrity or quality of the Content.

You acknowledge that we shall have the right to refuse to print any Content that violates this Agreement or may otherwise be determined by us to be obscene or objectionable. You further acknowledge that we may disclose Content if required to do so by law or in the good faith belief that disclosure is necessary to comply with legal actions or claims, or to protect the rights, property, or personal safety of our business, our customers and the public.

When you, or someone on your behalf, orders a print item using your account, you grant us the license to access and store the digital files for use in processing print orders. You also agree that we have no responsibility or liability for the deletion or failure to store any Content transmitted to our site. We may also from time to time include customers' printed pieces as samples of our products on our website or in our sample packet. You agree to grant us permission to display or mail samples of your piece(s) unless you specifically request that we do not include them in our samples.

Use of Design Templates

The pre-designed electronic templates available through this site are licensed by Printingworx® for use by its customers. Licensed products include pre-designed electronic template documents that you may modify on our server prior to downloading (each a "Template Design") and logo designs. Any use of the template design site, Content and/or Products not expressly authorized by or in breach of these terms constitutes infringement of copyright and other intellectual property rights entitling us and our Licensors to exercise all rights and remedies available under any jurisdiction. Pornographic, defamatory or otherwise unlawful use of Content or Products is strictly prohibited. You agree to comply with any applicable laws or industry codes. Template Design Content or Products shall not be incorporated into a logo, trade mark or service mark belonging to, the property of or registered by any third party. You may not falsely represent, expressly or impliedly, that you are the original creator or author of any Content or Product or that you have any other right, title or interest in the site, Content or Products, including design elements in the logo design tools. You may not reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the Products.

We provide no warranty of any kind that a logo or design created by use of this site will not infringe or be subject to the claim of infringing any trademark or other rights of another party. You are entitled to download low-resolution files of the selected Template Design. Printingworx® shall own the electronic high-resolution PDF file resulting from your placing an order using the customized Template Design. You may purchase the high-resolution PDF upon request.

International Orders

Additional charges may occur on international shipments. These charges will be your obligation.

Overruns / Underruns

Commercial Print Orders: we will deliver 5% + or - and charge for the exact amount shipped.
5% + or - is the accepted industry practice.
Form, Stationery and Label Orders: we will deliver 10% + or - and charge for the exact amount shipped. 10% + or - is the accepted industry practice.

Mailing List Rentals

When we provide a Mailing List for your direct mail marketing campaign, we offer a deliverability guarantee of 92% on Business to Consumer lists and 88% on Business to Business lists, if we provide the mailing service and the product is mailed within 30 days of the order. Deliverability applies solely to the accuracy of the mailing addresses themselves and not to the accuracy of any other element of the mailing list, including, but not limited to, contact names and/or any other demographic, or person or firm specific criteria or element.

Mailing List Usage

Printingworx® has entered into Agreements with third party vendors for the marketing and delivery of certain Data Products including Mailing Lists. You acknowledge that the Data contained in the Mailing Lists shall at all times remain the intellectual property of the third party vendor and that you have no proprietary rights to this Data or Products. Mailing Lists may be seeded to detect unauthorized use. The Mailing List may be used only for the purpose defined in our Agreement, and may not be transferred or sold to other parties.

Mailing List Privacy

We agree to maintain the confidentiality, safekeeping and protection of confidential information contained in your mailing list, whether rented from Printingworx® or supplied by you. Your list(s), while in our possession, shall be used only per your instructions. The use of this list(s) shall be limited solely and exclusively to the agreed upon mailing. Printingworx® in no way acquires ownership or rights to further usage of these names. A more complete explanation of our Privacy Policy is located elsewhere on this website.

Limitation of Liability

In no event shall Printingworx®, nor any third party vendor, be liable for any incidental or consequential damages arising from the use of our Mailing Services including Mailing List rentals, or any other service provided by Printingworx®.

Proprietary Rights

The Software and all pages within our site are the property of Printingworx®. The "Printingworx®" name and logo are trademarks and/or service marks owned by the parent company of Printingworx®. All other trademarks, service marks and logos used on our site are the trademarks, service marks or logos of their respective owners, and cannot be reproduced or replicated without express written permission to do so. You acknowledge that you do not acquire any ownership rights by downloading or republishing copyrighted material from our site. If you have further questions referring to our content, please contact info@Printingworx.com or call 800-545-0792 and ask for the Printingworx® Marketing Team.


The trademarks, logos, service marks and trade names (collectively the "Trademarks") displayed on the website or on content available through the website are our registered and unregistered Trademarks and others and may not be used in connection with products and/or services that are not related to, associated with, or sponsored by their rights holders that are likely to cause customer confusion, or in any manner that disparages or discredits their rights holders. All Trademarks not owned by us that appear on the website or on or through the website's services, if any, are the property of their respective owners. Nothing contained on the website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the website without our written permission or the third party that may own the applicable Trademark. Your misuse of the Trademarks displayed on the website or on or through any of the website's services is strictly prohibited.

Links and Dealings with Third Parties

We choose our third-party affiliates linked from our site carefully to ensure they provide quality products and services. You acknowledge your understanding that your access to and use of any third party website linked from our site will be governed by the terms and conditions belonging to that third party. We occasionally use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, please contact info@Printingworx.com or call 800-545-0792 and ask for the Printingworx® Marketing Team.

Prohibited User Conduct

You warrant and agree that, while using the website and the various services and features offered on or through the website, you shall not: (a) impersonate any person or entity or misrepresent your affiliation with any other person or entity; (b) insert your own or a third party's advertising, branding or other promotional content into any of the website's content, materials or services (for example, without limitation, in an RSS feed or a podcast received from us or otherwise through the website), or use, redistribute, republish or exploit such content or service for any further commercial or promotional purposes other than that intended by us for this website; or (c) attempt to gain unauthorized access to other computer systems through the website. You shall not: (i) engage in spidering, "screen scraping," "database scraping," harvesting of e-mail addresses, wireless addresses or other contact or personal information, or any other automatic means of obtaining lists of users or other information from or through the website or the services offered on or through the website, including without limitation any information residing on any server or database connected to the website or the services offered on or through the website; (ii) obtain or attempt to obtain unauthorized access to computer systems, materials or information through any means; (iii) use the website or the services made available on or through the website in any manner with the intent to interrupt, damage, disable, overburden, or impair the website or such services, including, without limitation, sending mass unsolicited messages or "flooding" servers with requests; (iv) use the website or the website's services or features in violation of our or any third party's intellectual property or other proprietary or legal rights; or (v) use the website or the website's services in violation of any applicable law. You further agree that you shall not attempt (or encourage or support anyone else's attempt) to circumvent, reverse engineer, decrypt, or otherwise alter or interfere with the website or the website's services, or any content thereof, or make any unauthorized use thereof. You agree that you shall not use the website in any manner that could damage, disable, overburden, or impair the website or interfere with any other party's use and enjoyment of the website or any of its services. You shall not obtain or attempt to obtain any materials or information through any means not intentionally made publicly available or provided for through the website.


Printingworx® provides this website as a service. While the information contained within the site is periodically updated, no guarantee is given that the information provided in this website is correct, complete, and/or up-to-date. The materials contained on this website are provided for general information purposes only and do not constitute legal or other professional advice on any subject matter. Printingworx® does not accept any responsibility for any direct or indirect loss which may arise from reliance on information contained on this site.

Permission is given for the downloading and temporary storage of one or more of these pages for the purpose of viewing on a personal computer. The contents of this site are protected by copyright under international conventions and, apart from the permission stated, the reproduction, permanent storage, or retransmission of the contents of this site is prohibited without the prior written consent of Printingworx®.

Some links within this website may lead to other websites, including those operated and maintained by third parties. Printingworx® includes these links solely as a convenience to you, and the presence of such a link does not imply a responsibility for the linked site or an endorsement of the linked site, its operator, or its contents (exceptions may apply).


You agree to defend, indemnify and hold us and our affiliates' directors, officers, employees and agents harmless from any and all claims, liabilities, costs and expenses, including attorneys' fees, arising in any way from your use of the Web Site, your placement or transmission of any message, content, information, software or other materials through the Web Site, or your breach or violation of the law or of these Terms and Conditions. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with our defense of such claim.

This website and its contents are provided "AS IS" without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Reproduction, distribution, republication, and/or retransmission of material contained within this website are prohibited unless the prior written permission of Printingworx® has been obtained.